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Problem running zip files

Posted:
Fri Oct 27, 2017 11:25 am
by sei4b3pi
Since Wed. Oct. 25, when you press the link to generate a zip file, a message indicating that the server is down is generated. However, the individual pictures can still be displayed by pressing the link to the individual photo on the update page. Obviously the server must be up. Then why can one not generate the corresponding zip file?
Re: Problem running zip files

Posted:
Fri Oct 27, 2017 3:47 pm
by SultrySerenaSC2
Sorry you're having problems. I've sent your message to admin and asked them to look into it for you.
Re: Problem running zip files

Posted:
Sat Oct 28, 2017 4:23 am
by sei4b3pi
Thanks very much.
Re: Problem running zip files

Posted:
Sat Oct 28, 2017 7:39 am
by SultrySerenaSC2
Is it a specific charm's page? Or several?
Re: Problem running zip files

Posted:
Sat Oct 28, 2017 10:48 am
by sei4b3pi
Buttercream's site and Dearem's site, but possibly more in addition.
Re: Problem running zip files

Posted:
Sat Oct 28, 2017 6:19 pm
by SultrySerenaSC2
sei4b3pi wrote:Buttercream's site and Dearem's site, but possibly more in addition.
Thanks, I'll pass on this info too

Re: Problem running zip files

Posted:
Thu Nov 02, 2017 10:40 pm
by Blackbull1970
Trying using a different browser.
All the browsers have been doing major upgrades over the past year. You might have to use one browser for Southern Charms, a different one for another site and so forth.
I use Chrome for Southern Charms.
Re: Problem running zip files

Posted:
Thu Nov 09, 2017 6:12 pm
by Alexus Lin SC1
I tried to download a few sets and had a problem, but I tried it the next day and it
worked. I tried using edge and IE. I was on the members side of my site when I downloaded.
Hope you are able to download now.
Hugs, Alexus Lin